Your New HIPAA Secure Service Plan
Your New HIPAA Premier Service Plan
Your New IRIS Secure Service Plan
Your New IRIS Premier Service Plan
We’re excited for you to take this next step in ensure your practice technology performs at its maximum potential. Before we complete your subscriptions, there are a few key things for you to keep in mind. These points are intended to summarize the key points of your service plan.
Point 1 - Your plan comes with a 3-year standard term. To ensure you receive the very best services, your plan contains service level assurances (SLAs) on IRIS support response times.
Point 2 - Your plan is priced per device and is subject to change as the number of workstations, servers, or other network devices change.
Point 3 - Only Premier plans include unlimited live help desk support. All other plans include access to live help desk support on a discounted a la carte basis.
Point 4 - All plans include on-site preventative maintenance and IRIS’ initiated support. Installations, moves, adds, or changes initiated by the customer will be billed at IRIS standard hourly rates.
I acknowledge that I have read and accept IRIS’ Standard Terms and Conditions.
I agree to accept this plan and IRIS’ Standard Terms and Conditions by affixing my electronic signature below.